Privacy Policy
PRIVACY POLICY
At MapleRise Estates, we respect your privacy and are committed to handling your personal information responsibly. Whether you’re exploring residential properties, considering a commercial investment, or looking for property opportunities across Pakistan and the areas we serve, this policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect your name, email address, phone number, WhatsApp number, location, property preferences, budget, and enquiry details. Information may be collected through our website forms, Meta lead forms, WhatsApp, phone calls, and social media platforms
We may also collect technical information, such as your IP address, browser type, device details, cookies, and website usage data.
2. How We Use Your Information
We use your information to:
- Respond to property enquiries and recommend suitable properties.
Understand your requirements and arrange consultations or property visits.
Contact you by phone, WhatsApp, or email regarding your enquiry.
Share relevant property updates and marketing communications, where permitted.
Improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell your personal information. We may share relevant details with property developers, real estate partners, CRM providers, marketing service providers, and technology providers when necessary to manage enquiries and deliver our services.
We may also disclose information where required by law.
4. Cookies and Website Analytics
Our website may use cookies and tools such as Google Analytics or Meta Pixel to understand website traffic, measure advertising performance, and improve our services. These tools may collect information about your browsing activity.
You can manage cookies through your browser settings. You may also be able to manage advertising preferences through the relevant platform settings.
5. Keeping Your Information Safe
We take reasonable steps to protect your information against unauthorised access, misuse, or disclosure. However, no online system can guarantee complete security.
6. Data Retention
We retain personal information only for as long as necessary to respond to enquiries, provide our services, maintain relevant records, or meet legal requirements. When information is no longer needed, we take reasonable steps to delete it or remove identifying details, where appropriate.
7. External Websites
Our website may contain links to property developers or other third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information with them.
8. Your Privacy Choices
You may:
Request access to or correction of your personal information.
Opt out of marketing communications.
Request deletion of your information, where applicable.
Withdraw your consent, subject to legal requirements.
9. Changes to This Policy
We may update this Privacy Policy when our services or data practices change. Any revisions will be published on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.